Privacy Policy for Online Mock Tests

Last Updated: April 23, 2025

1. Introduction

Welcome to Online Mock Tests ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online platform for Banking, Insurance, and Railways RRB exam preparation.

By accessing or using our platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: Name, email address, phone number, and password when you register.
• Profile Information: Educational qualifications, examination preferences, and other details you choose to provide.
• Payment Information: Credit card details, UPI IDs, or other payment information when you subscribe to our services (processed securely through third-party payment processors).
• Communication Data: Information you provide when contacting our customer support.

2.2 Information Automatically Collected

• Usage Data: Information about your interactions with our platform, including test scores, time spent on questions, answers selected, and learning patterns.
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
• Log Data: Access times, pages viewed, and other system activities.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your experience.

3. How We Use Your Information

We use your information for the following purposes:

• Provide, maintain, and improve our services
• Create and manage your account
• Process payments and subscriptions
• Analyze your performance and provide personalized feedback
• Send important notifications about our services
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues, fraud, or illegal activities
• Send promotional communications (with your consent)
• Conduct research and analysis to improve our platform

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party vendors who help us provide and improve our services, including hosting providers, payment processors, and analytics services.

4.2 Legal Requirements

When required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.

4.4 With Your Consent

When you have explicitly consented to the sharing of your information.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Withdraw consent where processing is based on consent
• Request data portability where applicable
• Opt out of marketing communications

To exercise these rights, please contact us using the details provided in Section 10.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected] Address: Online Mock Tests, Hyderabad, Telangana 500001

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.